This Privacy Policy explains how personal data of visitors to the website keser.riot.hr (the “Website”) is collected, processed, stored and protected. Personal data is processed in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation — GDPR) and applicable data protection law in the Republic of Croatia.
1. Data Controller
The controller of your personal data is:
- Ivana Keser
- Email: keserxivana@gmail.com
- Website: keser.riot.hr
For any questions regarding the processing of your personal data or to exercise your rights, you may contact us at the email address above.
2. Personal Data We Collect
2.1. Data you provide directly
When you contact us through the contact form on the Website or directly by email, we collect the data you choose to provide, which typically includes your name, email address and the content of your message. We process this data solely to respond to your enquiry.
2.2. Technical and usage data
When you visit the Website, the server automatically records certain technical data necessary for the operation and security of the Website, such as your IP address, browser type and version, operating system, and the date and time of access.
2.3. Cookies
The Website uses cookies and similar technologies, as described in Section 4 of this Policy.
3. Purposes of Processing and Legal Basis
| Purpose of processing | Legal basis (GDPR) |
|---|---|
| Responding to enquiries sent via the contact form or email | Steps taken at the request of the data subject, and/or the legitimate interests of the controller (Art. 6(1)(b) and (f)) |
| Ensuring the operation, stability and security of the Website | Legitimate interests of the controller (Art. 6(1)(f)) |
| Website analytics and, where applicable, advertising | Consent of the data subject (Art. 6(1)(a)) |
4. Cookies
Cookies are small text files stored on your device when you visit the Website. The Website uses the following categories of cookies:
| Category | Purpose | Basis |
|---|---|---|
| Necessary cookies | Enable basic functioning of the Website and remember your privacy preferences. They do not store personal data. | Always active |
| Functional cookies | Enable additional functionality, such as sharing content via social media or other third-party tools. | Consent |
| Analytical cookies | Allow us to track use of the Website in order to understand visitor numbers, traffic sources and visitor behaviour, with the aim of improving the Website. | Consent |
| Advertising cookies | Enable the display of personalised advertisements and measurement of the effectiveness of advertising campaigns. | Consent |
On your first visit, the Website displays a cookie notice through which you can accept or reject individual categories of cookies. Cookies that require consent are not activated before you give your consent. You may change or withdraw your consent at any time through the cookie settings on the Website. You can also block or delete most cookies manually through your browser settings.
5. Recipients of Data and Transfers to Third Parties
We do not sell your personal data or share it with third parties for their own marketing purposes. Data may be made available to the following categories of recipients only to the extent necessary to provide the service:
- Hosting provider: for hosting and operating the Website and processing technical data and messages sent through the form.
- Analytics and/or advertising service providers (e.g. Google), where the relevant cookies are activated on the basis of your consent.
- Competent authorities: where required by applicable law or by a decision of a competent authority.
Where tools provided by service providers established outside the European Economic Area are used, any transfer of data is carried out subject to the appropriate safeguards provided for by the GDPR (for example, standard contractual clauses).
6. Data Retention
We keep personal data only for as long as necessary to fulfil the purpose for which it was collected:
- Data from contact enquiries is kept for the duration of the communication and a reasonable period thereafter, after which it is deleted, unless further retention is required to comply with a legal obligation.
- Technical data (server logs) is kept for a limited period for security and diagnostic purposes.
- Cookies are stored for the periods specified in the settings of each cookie, or until you withdraw your consent.
7. Your Rights
In accordance with the GDPR, as a data subject you have the following rights:
- the right to access your personal data;
- the right to rectification of inaccurate or incomplete data;
- the right to erasure (“the right to be forgotten”);
- the right to restriction of processing;
- the right to data portability;
- the right to object to processing based on legitimate interests;
- the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
You may exercise your rights by sending a request to keserxivana@gmail.com. We will respond within the time limits prescribed by the GDPR.
8. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data does not comply with applicable regulations, you have the right to lodge a complaint with the supervisory authority:
- Croatian Personal Data Protection Agency (AZOP)
- Selska cesta 136, 10000 Zagreb, Croatia
- Web: azop.hr
9. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. Please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
The Website may contain links to external websites, including social media profiles. We are not responsible for the content or privacy practices of those websites, and we recommend that you review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in applicable law or in how the Website operates. The current version is always published on this page, together with the date of the last update.